Our members area is protected by a role management system. This ensures that our more confidential resources can not be viewed by the general public. However, all users are assigned basic rights only upon registration which are then upgraded depending on the positions and roles you entered during the registration process.

If you are being asked to upgrade your account then you have not got the correct privileges. This could be because:

Please note that upgrading an account is a manual task and can only generally be completed during office hours.

If you feel you should have access to any particular resource which you are currently denied, please contact us to request an upgrade when prompted.